{"id":128,"date":"2025-12-06T08:45:22","date_gmt":"2025-12-06T08:45:22","guid":{"rendered":"http:\/\/localhost\/weartmaroc\/?page_id=128"},"modified":"2025-12-11T14:47:42","modified_gmt":"2025-12-11T14:47:42","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.weartmaroc.com\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"128\" class=\"elementor elementor-128\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e08daa8 e-flex e-con-boxed e-con e-parent\" data-id=\"e08daa8\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ed9b6b4 elementor-widget elementor-widget-html\" data-id=\"ed9b6b4\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<section class=\"wam-faq\">\r\n  <div class=\"wam-faq-header\">\r\n    <h1>FAQ \u2013 Custom Neon & Mirrors<\/h1>\r\n    <p>Answers to the most common questions about our neon signs and mirrors.<\/p>\r\n  <\/div>\r\n\r\n  <div class=\"wam-faq-grid\">\r\n    <!-- Column 1 -->\r\n    <div class=\"wam-faq-column\">\r\n\r\n      <div class=\"wam-faq-item\">\r\n        <button class=\"wam-faq-question\">\r\n          How does the custom neon process work?\r\n          <span class=\"wam-faq-icon\">+<\/span>\r\n        <\/button>\r\n        <div class=\"wam-faq-answer\">\r\n          <p>You choose your text, size, and color on our Custom Neon page. We generate a live preview and price. Once you confirm the design and place the order, we produce your sign and ship it to your address.<\/p>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"wam-faq-item\">\r\n        <button class=\"wam-faq-question\">\r\n          How long does production and delivery take?\r\n          <span class=\"wam-faq-icon\">+<\/span>\r\n        <\/button>\r\n        <div class=\"wam-faq-answer\">\r\n          <p>Average production time is 5\u20137 working days for neon and mirrors. Delivery inside Morocco usually takes 2\u20135 working days after production.<\/p>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"wam-faq-item\">\r\n        <button class=\"wam-faq-question\">\r\n          Can I see a preview before I pay?\r\n          <span class=\"wam-faq-icon\">+<\/span>\r\n        <\/button>\r\n        <div class=\"wam-faq-answer\">\r\n          <p>Yes. Our Custom Neon builder shows a live preview before you add to cart.<\/p>\r\n        <\/div>\r\n      <\/div>\r\n\r\n    <\/div>\r\n\r\n    <!-- Column 2 -->\r\n    <div class=\"wam-faq-column\">\r\n\r\n      <div class=\"wam-faq-item\">\r\n        <button class=\"wam-faq-question\">\r\n          What payment methods do you accept?\r\n          <span class=\"wam-faq-icon\">+<\/span>\r\n        <\/button>\r\n        <div class=\"wam-faq-answer\">\r\n          <p>We accept cash on delivery (inside Morocco), bank transfer, and secure online card payments.<\/p>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"wam-faq-item\">\r\n        <button class=\"wam-faq-question\">\r\n          What is your return policy?\r\n          <span class=\"wam-faq-icon\">+<\/span>\r\n        <\/button>\r\n        <div class=\"wam-faq-answer\">\r\n          <p>Returns are accepted only in case of defect or damage on arrival. Contact us within 48 hours.<\/p>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"wam-faq-item\">\r\n        <button class=\"wam-faq-question\">\r\n          Is it easy to install the neon sign?\r\n          <span class=\"wam-faq-icon\">+<\/span>\r\n        <\/button>\r\n        <div class=\"wam-faq-answer\">\r\n          <p>Yes. Each neon comes with mounting hardware and instructions.<\/p>\r\n        <\/div>\r\n      <\/div>\r\n\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\r\n<script>\r\ndocument.addEventListener('DOMContentLoaded', function () {\r\n  const items = document.querySelectorAll('.wam-faq-item');\r\n\r\n  items.forEach(item => {\r\n    const btn = item.querySelector('.wam-faq-question');\r\n    btn.addEventListener('click', () => {\r\n      \/\/ close others\r\n      items.forEach(i => {\r\n        if (i !== item) i.classList.remove('active');\r\n      });\r\n      \/\/ toggle current\r\n      item.classList.toggle('active');\r\n    });\r\n  });\r\n});\r\n<\/script>\r\n\r\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4f2c21f e-con-full e-flex e-con e-child\" data-id=\"4f2c21f\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-165aab2 elementor-widget elementor-widget-html\" data-id=\"165aab2\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<section class=\"wam-policies\">\r\n\r\n  <h2 class=\"wam-policies-title\">Policies & Information<\/h2>\r\n\r\n  <div class=\"wam-policies-grid\">\r\n\r\n    <!-- Shipping -->\r\n    <div class=\"wam-policy-box\">\r\n      <h3>Shipping & Delivery<\/h3>\r\n      <ul>\r\n        <li>Production time: 5\u20137 business days for neon & mirror items.<\/li>\r\n        <li>Morocco delivery: 2\u20135 working days after production.<\/li>\r\n        <li>International shipping varies by destination.<\/li>\r\n        <li>A tracking number is emailed once your order ships.<\/li>\r\n      <\/ul>\r\n    <\/div>\r\n\r\n    <!-- Returns -->\r\n    <div class=\"wam-policy-box\">\r\n      <h3>Returns & Refunds<\/h3>\r\n      <ul>\r\n        <li>No returns for custom items unless damaged or defective.<\/li>\r\n        <li>Contact us within 48 hours with photos if damage occurs.<\/li>\r\n        <li>We repair, replace, or refund depending on the case.<\/li>\r\n      <\/ul>\r\n    <\/div>\r\n\r\n    <!-- Warranty -->\r\n    <div class=\"wam-policy-box\">\r\n      <h3>Warranty<\/h3>\r\n      <ul>\r\n        <li>All LED neon signs include a 1-year limited warranty.<\/li>\r\n        <li>Covers manufacturing defects under normal use.<\/li>\r\n        <li>Does not cover impacts, misuse, or wrong installation.<\/li>\r\n      <\/ul>\r\n    <\/div>\r\n\r\n    <!-- Privacy -->\r\n    <div class=\"wam-policy-box\">\r\n      <h3>Privacy & Terms<\/h3>\r\n      <ul>\r\n        <li>Your data is only used for orders & support \u2014 never sold.<\/li>\r\n        <li>We do not share your info with unauthorized third parties.<\/li>\r\n        <li>By ordering, you confirm your custom text\/design is legal.<\/li>\r\n      <\/ul>\r\n    <\/div>\r\n\r\n  <\/div>\r\n\r\n<\/section>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>FAQ \u2013 Custom Neon &#038; Mirrors Answers to the most common questions about our neon signs and mirrors. How does [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-128","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.weartmaroc.com\/fr\/wp-json\/wp\/v2\/pages\/128","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.weartmaroc.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.weartmaroc.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.weartmaroc.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.weartmaroc.com\/fr\/wp-json\/wp\/v2\/comments?post=128"}],"version-history":[{"count":11,"href":"https:\/\/www.weartmaroc.com\/fr\/wp-json\/wp\/v2\/pages\/128\/revisions"}],"predecessor-version":[{"id":593,"href":"https:\/\/www.weartmaroc.com\/fr\/wp-json\/wp\/v2\/pages\/128\/revisions\/593"}],"wp:attachment":[{"href":"https:\/\/www.weartmaroc.com\/fr\/wp-json\/wp\/v2\/media?parent=128"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}